Exciting opportunity to be part of a dynamic pre-opening team with Aspire, the largest 350-acre private passive park free to the public in Clinton, Tennessee.

Aspire seeks a Guest Experience Coordinator to join our talented pre-opening team! Do not miss this unique opportunity to join our team and be part of East Tennessee’s newest adventure park!

Description

As the Guest Experience Coordinator, you will be the first point of contact for guests visiting or contacting Aspire. You will serve as a guide through “The Experience,” our interactive museum-like journey, particularly catering to groups of young children.

Responsibilities

• Greet guests as they arrive, providing them with information about “The Experience,” and guiding them through each station.
• Answer incoming telephone calls, transfer calls, determine purpose of callers, and forwards calls to appropriate personnel or department.
• Maintain inventory sold at the front desk and conduct sales of merchandise; ensure safe cash handling and closing of register for individual shifts.
• Ensure the safety and well-being of guests, especially young children, during their visit.
• Engage with children in a friendly, enthusiastic, and outgoing manner, fostering a sense of wonder and curiosity throughout “The Experience”.
• Manage large groups of children, maintaining order, and ensuring that everyone has an enjoyable and educational experience.
• Assist with administrative tasks such as scheduling group visits, coordinating with educators or chaperones, and maintaining records related to “The Experience”.
• Collaborate with other departments to ensure seamless communication and guest satisfaction.
• Provide support for special events or projects related to “The Experience” or Aspire as needed.
• Perform basic filing and recordkeeping.
• Perform all other assigned job-related duties as needed.

Requirements and Skills

• Excellent communication and interpersonal skills, with a friendly, outgoing, and enthusiastic personality.
• Experience working with children, preferable in an educational or recreational setting.
• Ability to maintain a positive attitude and smile, even in high-pressure or challenging situations.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Previous experience in customer service or receptionist role is preferred but not required.
• Strong attention to detail.
• May be required to work early mornings, late evenings, and weekends

Job Types: Full-time, Part-time

Pay: $14.00 – $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Morning shift

Work setting: In-person

Work Location: In person